Bring your questions
Write down anything you want to understand about options, recovery, expected outcomes or ongoing care.
Advice & preparation
Useful guidance before you visit
General information to help you prepare. Treatment-specific instructions always take priority and will be provided directly where relevant.
01
Your consultation
A consultation is the place to explain your concerns, ask questions and understand whether a treatment is suitable. You do not need to arrive knowing exactly what you want.
Share relevant information
Relevant medical history, current medication and previous treatment information may affect suitability.
02
Before an appointment
Follow the clinic’s specific instructions
Different treatments require different preparation. Instructions sent for your appointment should always be followed over general website information.
Do not stop prescribed medication without advice
Never change prescribed medication solely for a cosmetic or wellbeing appointment unless your prescriber or appropriate clinician advises you to do so.
Allow time for consultation and consent
Appointments may include assessment, discussion, consent and photography where appropriate. Avoid booking when you need to rush away immediately.
03
Aftercare basics
Aftercare is treatment-specific. You will be told what to expect, what to avoid and how to contact the clinic if you have concerns.
Keep your aftercare information
Save any written instructions and follow the review or follow-up plan provided by your practitioner.
04
When to contact us
Use the treatment-specific contact route supplied by the clinic if you have a post-treatment concern. The general website form is not monitored as an emergency service.
General contact information