Information
Policies and clinic information
Clear information about website enquiries, appointment requests and the use of personal information.
Final legal entity details, clinic address, retention periods, cancellation timescales and complaint routes should be inserted before public launch.
01
Privacy information
When you submit an enquiry, Sisters in Skin may collect your name, contact details, treatment interest, preferred appointment information and the message you choose to provide.
This information is used to respond to your enquiry, discuss appointment availability and provide relevant pre-consultation information. Do not submit detailed medical records or highly sensitive information through the general website forms.
Contact: info@sistersinskin.com
02
Booking information
Submitting a form is an appointment request only. An appointment is confirmed when Sisters in Skin contacts you and agrees the date, time, clinic location and appointment type.
Treatment availability remains subject to consultation, relevant medical history, practitioner assessment, informed consent and suitability.
03
Cancellations, deposits and lateness
The clinic’s final deposit, cancellation, rescheduling, lateness and refund terms must be added here before launch and communicated when an appointment is confirmed.
04
Clinical information
Website information is general and does not replace individual medical advice, diagnosis or emergency care. Results and experiences vary. No treatment is guaranteed solely because an enquiry has been submitted.
The website forms are not monitored as an emergency or urgent post-treatment service. Use the treatment-specific contact route provided by the clinic where relevant.
05
Complaints and feedback
Final complaint contact details and the clinic’s response process should be included here before launch. General feedback can be sent to info@sistersinskin.com.